qiang_2025_surface_acting

1,188 responses from 396 respondents to 3 items.

About this table

DescriptionSurface acting / value-suppression scale, Chinese retail staff, 3 items, 1-5, N=396
ReferenceQiang, Q., et al. (2025). Does the perception of red tape affect the emotional labor of frontline retail staff in China? A post-COVID-19 era. PLOS ONE.
DOI10.1371/journal.pone.0327359
LicenceCC BY 4.0
Source datahttps://journals.plos.org/plosone/article?id=10.1371/journal.pone.0327359

Size and shape

Responses1,188
Respondents396
Items3
Response categories5
Responses per respondent3
Responses per item396
Density1
LongitudinalFALSE

Classification

sampleWorkplace
measurement toolSurvey/questionnaire
item formatLikert Scale/selected response
primary language(s)chi

Columns

cov_agecov_genderiditemresp

Get the data

Download CSVno account neededBrowse on Redivisexplore and queryCroissant metadataHugging Face, Kaggle, OpenML

Or load it directly in R or Python:

# R
install.packages("remotes")
remotes::install_github("itemresponsewarehouse/Rpkg")
library(irw)
df <- irw_fetch("qiang_2025_surface_acting")
# Python
pip install irw

import irw
df = irw.fetch("qiang_2025_surface_acting")

Version and provenance

IRW versionv393
Redivis datasetitem_response_warehouse_3 v7.0
Redivis dataset DOI10.57761/pqqn-pm43
Manifest pin for this IRW versionv7.0
Metadata sourceirw_meta v23.0