biswas_2024_digital_center_quality

8,632 responses from 332 respondents to 26 items.

About this table

Description26-item structured questionnaire (7 sub-constructs: satisfaction, information/system/service quality, participation, use intention), 5-pt Likert, Pourasava Digital Center users, Bangladesh
ReferenceBiswas MNU, Rahman MA, Al Masud A (2024) Service quality, satisfaction, and intention to use Pourasava Digital Center in Bangladesh: The moderating effect of citizen participation. PLoS ONE.
DOI10.1371/journal.pone.0304178
LicenceCC0 1.0
Source datahttps://journals.plos.org/plosone/article/file?type=supplementary&id=10.1371/journal.pone.0304178.s001

Notes

These notes describe the source data, which the IRW reproduces as released. All notes are listed on the Data Notes page.

Size and shape

Responses8,632
Respondents332
Items26
Response categories5
Responses per respondent26
Responses per item332
Density1
LongitudinalFALSE

Classification

measurement toolSurvey/questionnaire
item formatLikert Scale/selected response
primary language(s)ben

Item text

This table has item text in the IRW: the wording administered to respondents, not just the response codes.

InstrumentPourasava Digital Center (PDC) service quality, citizen satisfaction, citizen participation and continuous use intention questionnaire (Biswas, Rahman & Al Masud 2024)
Mean words per item7.115
Mean characters per item40.346
Mean characters per response8.400
Flesch-Kincaid grade level6.374

Codebook

This codebook is reconstructed by the IRW from the IRW data standard and the script that built it, biswas_2024_digital_center_quality.py. It is our best reading, not the source’s own codebook, and it may contain mistakes. Where the two disagree, the source data are the authority. If you find an error, please tell us.

ColumnWhat it isSource column
IRW standard columns
idIRW standard Identifier for the focal unit being measured — typically a person, but sometimes another entity (e.g., a word in a lexical task).made in the build script
itemIRW standard Item identifier.made in the build script
respIRW standard Response value.made in the build script
Respondent covariates
cov_ageCovariate 1 = ?20 · 2 = 21~30 · 3 = 31~40 · 4 = 41~50 · 5 = 51~60 · 6 = ?61Age
cov_digital_centerCovariate 1 = PDC-1 · 2 = PDC-2 · 3 = PDC-3 · 4 = PDC-4 · 5 = PDC-5PDC
cov_educationCovariate 1 = no education · 2 = primary · 3 = high school · 4 = college · 5 = bachelor · 6 = masters or aboveEducation
cov_incomeCovariate 1 = ?5000 · 2 = 5001~10000 · 3 = 10001~20000 · 4 = 20001~40000 · 5 = ?40001 · 6 = No incomeIncome
cov_occupationCovariate
9 labelled values1 = Teacher · 2 = Farmer · 3 = Private employee · 4 = Business · 5 = Housewife · 6 = Student · 7 = Retired · 8 = No job · 9 = Others
Occupation
cov_sexCovariate 1 = Male · 2 = FemaleSex

Covariate value labels are the source’s own, as the IRW recorded them. What item codes and any unlabelled values stand for is in the codebook released with the source data.

Get the data

Download CSVno account neededBrowse on Redivisexplore and queryCroissant metadataHugging Face, Kaggle, OpenML

Or load it directly in R or Python (both need a free Redivis account; the first call opens a browser to sign in):

# R
install.packages("remotes")
remotes::install_github("itemresponsewarehouse/Rpkg")
library(irw)
df <- irw_fetch("biswas_2024_digital_center_quality")
# Python
pip install irw

import irw
df = irw.fetch("biswas_2024_digital_center_quality")

How to cite

@article{Biswas_2024, title={Service quality, satisfaction, and intention to use Pourasava Digital Center in Bangladesh: The moderating effect of citizen participation}, volume={19}, ISSN={1932-6203}, url={http://dx.doi.org/10.1371/journal.pone.0304178}, DOI={10.1371/journal.pone.0304178}, number={6}, journal={PLOS ONE}, publisher={Public Library of Science (PLoS)}, author={Biswas, Bikram and Nur Ullah, Mohammad and Rahman, Md Mostafizur and Al Masud, Anas}, editor={Yu, Zhiyuan}, year={2024}, month=June, pages={e0304178} }

Version and provenance

IRW versionv549
Redivis datasetitem_response_warehouse_4 v13.0
Redivis dataset DOI10.57761/w8zx-td92
Manifest pin for this IRW versionv13.0
Metadata sourceirw_meta v39.0